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Shipping Returns


SHIPPING

Free shipping within the EU
Russia 12 €
Rest of the world 29 €

Estonia, Finland, Latvia, Lithuania - 1 to 3 business days
Rest of the EU - 4 to 8 business days
Rest of the world - up to 10 business days

Note : shipments may have delays due to high volumes of packages being processed by our courier partners due to the covid-19 pandemic.

Orders are processed within 1-2 business days. 
Please make sure all shipping and billing information is correct to avoid unnecessary delays. 


RETURNS

To return or exchange an item, please email us at contact@studio-august.com. Please provide your order number and reason for your return exchange. Full-price items with original tags that have not been worn, washed, or altered can be returned within 14 days of receipt for a full refund. After receiving the return instructions the package must be dispatched within 5 working days. After 14 days all sales are final. 

Unless an error from our part shipping costs are non-refundable.

The customer may choose their preferred method of return shipping. We recommend insurance/tracking as August is not responsible for lost packages. We will contact you after we have inspected the returned items and we will inform you about the status of your reimbursement. Products are to be returned in original condition in original, undamaged packaging with price stickers, hang tags etc still attached. Goods should be packaged so they do not deform in transit. They must also be in the original packaging. We reserve the right to refuse any returns that do not comply to the above criteria.